Our Staff

Joe Crnkovic, ACA

Owner

Joe Crnkovic, our licensed Audioprothologist has been in the hearing aid business all of his life. His father started dispensing hearing aids in the Brazos Valley in 1963. He began working alongside his father as a licensed hearing aid dispenser in 1983 and was certified by the American Conference of Audioprosthology in 1985. He had the honor of serving on the Board of the American Conference of Audioprosthology from 1987 to 1988. He is a member of and a past board member of the Texas Hearing Aid Association.

As impressive as his experience and credentials are he has another most important qualification: he himself is hearing impaired and uses the devices he dispenses. He truly understands your hearing problems.

He is well versed in the latest technologies and matches these advanced technology hearing devices specifically to your hearing loss. His goal is to provide clarity of speech never before possible for the best possible hearing solution available.

Treasure LaFollette, BC-HIS

Owner | Board Certified Hearing Instrument Specialist | Texas Hearing Association Board Member

Treasure LaFollette is Owner, Board Certified Hearing Instrument Specialist, and Texas Hearing Association Board Member. Treasure first came to work at Audible Hearing Centers in 1999 as a receptionist and became licensed to fit hearing aids in 2001. In 2005 she put her career on hold to be a stay-at-home mom.

In 2010 she returned and in 2011 she became board certified by the National Board of Certification in Hearing Instrument Sciences. Treasures enthusiasm and charisma builds lasting relationships with her patients.

Shelley Mortashed, PCC

Patient Care Coordinator

Shelley is a customer service professional known for her warmth and enthusiasm in her interactions with customers and patients. She takes immense pleasure in engaging with friendly faces and strives to assist wherever she can. She is the welcoming face that customers see when they enter and the reassuring voice they hear when they call. Dependability and reliability are hallmarks of her character and her top priorities in customer service are integrity and efficiency.

Married for 23 years to her best friend Joe, Shelley is a proud mother to three boys: Joseph Jr., Noah, and Jacob. The recent arrival of her grandbaby Noah Jr. has truly captured her heart, and she finds herself delightfully wrapped around his little finger.

A 2000 graduate of Bryan High School, Shelley has spent her entire life in Bryan and is a proud member of the Brazos Valley community. Saturdays are a cherished family tradition as they gather to cheer on the Aggies together. When she is not at work or enjoying time with her family Shelley can often be found reading or indulging in her passion for crafts, always balancing her busy life while trying to find moments of creativity at home.

Joseph Crnkovic, HIS

Hearing Instrument Specialist

Joseph Crnkovic is a dedicated Hearing Instrument Specialist and the proud son of Joe Crnkovic, the owner of the family business. As a third-generation professional in the hearing care industry, Joseph brings both a deep-rooted understanding of the field and a fresh perspective to his role.

In 2020, he earned his Business degree from Sam Houston State University, equipping him with the skills to combine his passion for helping others with the practical knowledge necessary for success in the industry. Joseph is committed to improving his patients’ quality of life by helping them hear better and is deeply invested in their well-being.

When he’s not working, Joseph enjoys spending time with his family, as well as fishing and hunting—activities that allow him to relax and recharge.

Joseph is excited to continue his family’s legacy in the hearing care industry while making a meaningful impact in the lives of those he serves.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 377 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Always polite and very helpful

Reviewer Profile Photo Dana Taylor, on Google
Reviewer Profile Photo Michael Ordener, on Google
Reviewer Profile Photo Beth Stuart, on Google

Everyone there is so helpful!

Reviewer Profile Photo Sam Wallace, on Google
Reviewer Profile Photo Jackie Newmans, on Google

Great place!

Reviewer Profile Photo Jeb Wright, on Google

I was well informed and the options were explained to me. Thank you Treasure.

Reviewer Profile Photo Diane Hoefling, on Google

Joe and the staff are so helpful!! My mom’s hearing aids broke over the holiday! They fixed us up right away!!

Reviewer Profile Photo Tonya Baker-Hughes, on Google
Reviewer Profile Photo David Hansen, on Google

The entire staff is warm and friendly.

Reviewer Profile Photo Elizabeth Glover, on Google

It was a pleasure. Enjoyable experience.

Reviewer Profile Photo MaryEllyn Davis-Williams, on Google

We have always been treated with punctuality and respect. Concerns about hearing have always been addressed and procedures explained. I have observed others come in with questions or concerns. They have all been addressed and seem to leave satisfied.

Reviewer Profile Photo Kimberly Roese, on Google

They have been there for me for 10th years or more love the peoples there very nice to you and do all they can for you

Reviewer Profile Photo Dana Fetsko, on Google

A very positive feeling from the time I walked in until I walked out!!!

Reviewer Profile Photo Russell Fox, on Google

Very friendly and knowledgeable!

Reviewer Profile Photo Jeryl Ashe, on Google
Reviewer Profile Photo Luci Cash, on Google

Dennis could not be more pleased with the service he receives from Treasure. He has had several audiologists in past 20 years. Each has been good. However, the attention to detail, the willingness to add one thing at a time, the teaching done on each visit is remarkable. She knows...

Reviewer Profile Photo Helen Ann Driscoll, on Google
Reviewer Profile Photo Donna Wisneski, on Google

This place is very professional yet understanding. Best of all, they take their time and try to assess your hearing problem and have viable solutions.

Reviewer Profile Photo Donna Field, on Google

Listens to my issues and tries to correct and is detailed in explaining my particular issues.

Reviewer Profile Photo Amelia Ashpaugh, on Google

Great experience. Joseph was the technician. He did a full testing and carefully explained the results as well as different options available. At end of my consultation, I ordered new hearing aids. Very pleased with the service and attention I received!

Reviewer Profile Photo Ken Telg, on Google
Reviewer Profile Photo Donald Hilmes, on Google
Reviewer Profile Photo originxznews, on Google
Reviewer Profile Photo Sepideh shamseddin, on Google

Love my hearing aids and the great service and knowledgeable attention I always receive.

Reviewer Profile Photo Louella Eckels, on Google