Our Staff

Joe Crnkovic, ACA

Owner

Joe Crnkovic, our licensed Audioprothologist has been in the hearing aid business all of his life. His father started dispensing hearing aids in the Brazos Valley in 1963. He began working alongside his father as a licensed hearing aid dispenser in 1983 and was certified by the American Conference of Audioprosthology in 1985. He had the honor of serving on the Board of the American Conference of Audioprosthology from 1987 to 1988. He is a member of and a past board member of the Texas Hearing Aid Association.

As impressive as his experience and credentials are he has another most important qualification: he himself is hearing impaired and uses the devices he dispenses. He truly understands your hearing problems.

He is well versed in the latest technologies and matches these advanced technology hearing devices specifically to your hearing loss. His goal is to provide clarity of speech never before possible for the best possible hearing solution available.

Treasure LaFollette, BC-HIS

Owner | Board Certified Hearing Instrument Specialist | Texas Hearing Association Board Member

Treasure LaFollette is Owner, Board Certified Hearing Instrument Specialist, and Texas Hearing Association Board Member. Treasure first came to work at Audible Hearing Centers in 1999 as a receptionist and became licensed to fit hearing aids in 2001. In 2005 she put her career on hold to be a stay-at-home mom.

In 2010 she returned and in 2011 she became board certified by the National Board of Certification in Hearing Instrument Sciences. Treasures enthusiasm and charisma builds lasting relationships with her patients.

Shelley Mortashed, PCC

Patient Care Coordinator

Shelley is a customer service professional known for her warmth and enthusiasm in her interactions with customers and patients. She takes immense pleasure in engaging with friendly faces and strives to assist wherever she can. She is the welcoming face that customers see when they enter and the reassuring voice they hear when they call. Dependability and reliability are hallmarks of her character and her top priorities in customer service are integrity and efficiency.

Married for 23 years to her best friend Joe, Shelley is a proud mother to three boys: Joseph Jr., Noah, and Jacob. The recent arrival of her grandbaby Noah Jr. has truly captured her heart, and she finds herself delightfully wrapped around his little finger.

A 2000 graduate of Bryan High School, Shelley has spent her entire life in Bryan and is a proud member of the Brazos Valley community. Saturdays are a cherished family tradition as they gather to cheer on the Aggies together. When she is not at work or enjoying time with her family Shelley can often be found reading or indulging in her passion for crafts, always balancing her busy life while trying to find moments of creativity at home.

Joseph Crnkovic, HIS

Hearing Instrument Specialist

Joseph Crnkovic is a dedicated Hearing Instrument Specialist and the proud son of Joe Crnkovic, the owner of the family business. As a third-generation professional in the hearing care industry, Joseph brings both a deep-rooted understanding of the field and a fresh perspective to his role.

In 2020, he earned his Business degree from Sam Houston State University, equipping him with the skills to combine his passion for helping others with the practical knowledge necessary for success in the industry. Joseph is committed to improving his patients’ quality of life by helping them hear better and is deeply invested in their well-being.

When he’s not working, Joseph enjoys spending time with his family, as well as fishing and hunting—activities that allow him to relax and recharge.

Joseph is excited to continue his family’s legacy in the hearing care industry while making a meaningful impact in the lives of those he serves.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 478 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Friendly and respectful

Reviewer Profile Photo Tonya Geesaman, on Google

Fast and friendly service

Reviewer Profile Photo Anthony Curda, on Google

They have been there for me for 10th years or more love the peoples there very nice to you and do all they can for you

Reviewer Profile Photo Dana Fetsko, on Google

Wonderful staff, very friendly and efficient. Insurance covered moms hearing aides as well as follow up visits

Reviewer Profile Photo Pearl Symmank, on Google

They take care of every detail from start to finish. The staff has always went the extra mile to make me feel welcome, and to take care of any type of issue I might have.Treasure is the best.❤️

Reviewer Profile Photo Daniel Kapis, on Google

A very positive feeling from the time I walked in until I walked out!!!

Reviewer Profile Photo Russell Fox, on Google

My visit was wonderful as always. I enjoyed the new location. Ms Shelley and Mr Joe was awesome as usual. Their customer service is outstanding!!!!! Wednesday October 29,2025.

Reviewer Profile Photo Lois Robinson, on Google

Treasure was thorough and really helped us understand where and what level the hearing loss was as well as the different options available for hearing aids

Reviewer Profile Photo Cheryl Grenwelge, on Google

Better than ever, as always!

Reviewer Profile Photo Ray Magness, on Google

The staff at the center was so helpful. I went in knowing nothing and felt like I came out an expert. Can't wait to get my new hearing aids.

Reviewer Profile Photo Ann Pierce, on Google

I am very impressed by how quickly I was able to be seen. My referral was transferred with their help and placed my order the same day. Next week I start hearing better. I’m go grateful!

Reviewer Profile Photo Natalie Williams, on Google

Another great experience! Great, caring people! They really listen to your needs! Highly recommend Joe and his staff!

Reviewer Profile Photo Carolyn McGee, on Google

The staff at Audible Hearing Center were very knowledgeable, courteous and friendly. I enjoyed the personal approach to what my specific needs are in regards to improving my hearing.

Reviewer Profile Photo aggmom3, on Google

It was Awesome!! Very nice and Kind people. Will definitely go back for all my hearing needs. Joseph was the best. Very knowledgeable and very helpful. Thank you.

Reviewer Profile Photo John osborne, on Google

I am very happy with my new hearing aids. My experience with Treasure has been authentic and very professional. Thank you for your continuous care.

Reviewer Profile Photo Gerald Lickman, on Google

I got my new hearing aids through them. The technician who helped me and help me find the right hearing aids compatible with my Android phone was Joseph Jr. He's always been very cordial very friendly, helpful and informative. I went in to their office on Monday after getting a...

Reviewer Profile Photo Stephen Allen, on Google

I've been coming here so long, it's like seeing family. Service has been excellent thru the years.

Reviewer Profile Photo Shirley Volk, on Google

Wonderful! Personable, Professional! You will not be disappointed! Love these guys!

Reviewer Profile Photo Mac Vaughn, on Google

Took my 91 year old mom for a hearing aid tune up! Audible Hearing Center has a great staff! We were met with a smile from the receptionist and Joseph was amazing with mom and very knowledgeable in his field. He took care and spent time explaining in detail to...

Reviewer Profile Photo Pamela Zemanek, on Google

Expert care!

Reviewer Profile Photo Andy Hansen, on Google