Our Staff

Joe Crnkovic, ACA

Owner

Joe Crnkovic, our licensed Audioprothologist has been in the hearing aid business all of his life. His father started dispensing hearing aids in the Brazos Valley in 1963. He began working alongside his father as a licensed hearing aid dispenser in 1983 and was certified by the American Conference of Audioprosthology in 1985. He had the honor of serving on the Board of the American Conference of Audioprosthology from 1987 to 1988. He is a member of and a past board member of the Texas Hearing Aid Association.

As impressive as his experience and credentials are he has another most important qualification: he himself is hearing impaired and uses the devices he dispenses. He truly understands your hearing problems.

He is well versed in the latest technologies and matches these advanced technology hearing devices specifically to your hearing loss. His goal is to provide clarity of speech never before possible for the best possible hearing solution available.

Treasure LaFollette, BC-HIS

Owner | Board Certified Hearing Instrument Specialist | Texas Hearing Association Board Member

Treasure LaFollette is Owner, Board Certified Hearing Instrument Specialist, and Texas Hearing Association Board Member. Treasure first came to work at Audible Hearing Centers in 1999 as a receptionist and became licensed to fit hearing aids in 2001. In 2005 she put her career on hold to be a stay-at-home mom.

In 2010 she returned and in 2011 she became board certified by the National Board of Certification in Hearing Instrument Sciences. Treasures enthusiasm and charisma builds lasting relationships with her patients.

Shelley Mortashed, PCC

Patient Care Coordinator

Shelley is a customer service professional known for her warmth and enthusiasm in her interactions with customers and patients. She takes immense pleasure in engaging with friendly faces and strives to assist wherever she can. She is the welcoming face that customers see when they enter and the reassuring voice they hear when they call. Dependability and reliability are hallmarks of her character and her top priorities in customer service are integrity and efficiency.

Married for 23 years to her best friend Joe, Shelley is a proud mother to three boys: Joseph Jr., Noah, and Jacob. The recent arrival of her grandbaby Noah Jr. has truly captured her heart, and she finds herself delightfully wrapped around his little finger.

A 2000 graduate of Bryan High School, Shelley has spent her entire life in Bryan and is a proud member of the Brazos Valley community. Saturdays are a cherished family tradition as they gather to cheer on the Aggies together. When she is not at work or enjoying time with her family Shelley can often be found reading or indulging in her passion for crafts, always balancing her busy life while trying to find moments of creativity at home.

Joseph Crnkovic, HIS

Hearing Instrument Specialist

Joseph Crnkovic is a dedicated Hearing Instrument Specialist and the proud son of Joe Crnkovic, the owner of the family business. As a third-generation professional in the hearing care industry, Joseph brings both a deep-rooted understanding of the field and a fresh perspective to his role.

In 2020, he earned his Business degree from Sam Houston State University, equipping him with the skills to combine his passion for helping others with the practical knowledge necessary for success in the industry. Joseph is committed to improving his patients’ quality of life by helping them hear better and is deeply invested in their well-being.

When he’s not working, Joseph enjoys spending time with his family, as well as fishing and hunting—activities that allow him to relax and recharge.

Joseph is excited to continue his family’s legacy in the hearing care industry while making a meaningful impact in the lives of those he serves.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 402 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very friendly and knowledgeable people. Would highly recommend

Reviewer Profile Photo Gregory Shirley, on Google

I needed cones for my hearing aids and they were extremely helpful. It saved me a lot of time and money.

Reviewer Profile Photo John Brown, on Google

Always attentive and professional.

Reviewer Profile Photo Willie Hobbs, on Google
Reviewer Profile Photo Linda Holland, on Google

Great experience I highly recommend to anyone who needs the service. Lovely people.

Reviewer Profile Photo David Fombo, on Google

Very professional and caring!

Reviewer Profile Photo Linda Kunz, on Google

I had a great experience with Audible Hearing, everything was explained in great detail and lame terms.I highly recommend Audible Hearing.

Reviewer Profile Photo Michelle Miller, on Google

Decided to return hearing aids before trial period had expired. No hassles in making this return.

Reviewer Profile Photo Chris Mauritzen, on Google

I saw Treasure today for my quarterly hearing aids check up. She was polite and friendly. I highly recommend Audible Hearing.

Reviewer Profile Photo MLN, on Google

Wonderful. Best in Texas. Very professional & kind to old people. They became friends.

Reviewer Profile Photo Skip Hartleib, on Google

Friendly, knowledgeable staff. Great environment!!!

Reviewer Profile Photo Junie Taylor, on Google
Reviewer Profile Photo Roianne Alston, on Google
Reviewer Profile Photo Judy Fentress, on Google

Fast friendly service

Reviewer Profile Photo Don Kraeft, on Google

It was my first visit to the center they have. Nice quiet little place that's easy to miss if you're not paying attention. Very professional, and answer's to all of my questions that I had. I was ecstatic to find out that I was able to choose which color my...

Reviewer Profile Photo Robert M, on Google

Joseph and Shelly are wonderful. And we are very grateful for all the help they gave us

Reviewer Profile Photo Lori Berry, on Google

I was met by friendly people with no wait time. They got the important information they needed and within a minute I was sitting in an office going through the testing. I highly recommend these folks.

Reviewer Profile Photo Home Gray, on Google

Efficient scheduling system to manage appointments. Joseph was attentive to my concerns and quick to think outside the box to help me.

Reviewer Profile Photo mccall keyser, on Google
Reviewer Profile Photo Mamie Bell, on Google

Friendly fast service

Reviewer Profile Photo dean zwahr, on Google

Joseph is so knowledgeable and so very friendly. I’m sure glad we chose Audible for our ear testing and hearing aide needs.

Reviewer Profile Photo Donna Schulz, on Google

Very nice and friendly

Reviewer Profile Photo Debbie Caldwell, on Google

Very good experience

Reviewer Profile Photo Dusty Wernsing, on Google
Reviewer Profile Photo Ray Magness, on Google

Always polite and very helpful

Reviewer Profile Photo Dana Taylor, on Google