Our Staff

Joe Crnkovic, ACA

Owner

Joe Crnkovic, our licensed Audioprothologist has been in the hearing aid business all of his life. His father started dispensing hearing aids in the Brazos Valley in 1963. He began working alongside his father as a licensed hearing aid dispenser in 1983 and was certified by the American Conference of Audioprosthology in 1985. He had the honor of serving on the Board of the American Conference of Audioprosthology from 1987 to 1988. He is a member of and a past board member of the Texas Hearing Aid Association.

As impressive as his experience and credentials are he has another most important qualification: he himself is hearing impaired and uses the devices he dispenses. He truly understands your hearing problems.

He is well versed in the latest technologies and matches these advanced technology hearing devices specifically to your hearing loss. His goal is to provide clarity of speech never before possible for the best possible hearing solution available.

Treasure LaFollette, BC-HIS

Owner | Board Certified Hearing Instrument Specialist | Texas Hearing Association Board Member

Treasure LaFollette is Owner, Board Certified Hearing Instrument Specialist, and Texas Hearing Association Board Member. Treasure first came to work at Audible Hearing Centers in 1999 as a receptionist and became licensed to fit hearing aids in 2001. In 2005 she put her career on hold to be a stay-at-home mom.

In 2010 she returned and in 2011 she became board certified by the National Board of Certification in Hearing Instrument Sciences. Treasures enthusiasm and charisma builds lasting relationships with her patients.

Shelley Mortashed, PCC

Patient Care Coordinator

Shelley is a customer service professional known for her warmth and enthusiasm in her interactions with customers and patients. She takes immense pleasure in engaging with friendly faces and strives to assist wherever she can. She is the welcoming face that customers see when they enter and the reassuring voice they hear when they call. Dependability and reliability are hallmarks of her character and her top priorities in customer service are integrity and efficiency.

Married for 23 years to her best friend Joe, Shelley is a proud mother to three boys: Joseph Jr., Noah, and Jacob. The recent arrival of her grandbaby Noah Jr. has truly captured her heart, and she finds herself delightfully wrapped around his little finger.

A 2000 graduate of Bryan High School, Shelley has spent her entire life in Bryan and is a proud member of the Brazos Valley community. Saturdays are a cherished family tradition as they gather to cheer on the Aggies together. When she is not at work or enjoying time with her family Shelley can often be found reading or indulging in her passion for crafts, always balancing her busy life while trying to find moments of creativity at home.

Joseph Crnkovic, HIS

Hearing Instrument Specialist

Joseph Crnkovic is a dedicated Hearing Instrument Specialist and the proud son of Joe Crnkovic, the owner of the family business. As a third-generation professional in the hearing care industry, Joseph brings both a deep-rooted understanding of the field and a fresh perspective to his role.

In 2020, he earned his Business degree from Sam Houston State University, equipping him with the skills to combine his passion for helping others with the practical knowledge necessary for success in the industry. Joseph is committed to improving his patients’ quality of life by helping them hear better and is deeply invested in their well-being.

When he’s not working, Joseph enjoys spending time with his family, as well as fishing and hunting—activities that allow him to relax and recharge.

Joseph is excited to continue his family’s legacy in the hearing care industry while making a meaningful impact in the lives of those he serves.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 505 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Excellent!!

Reviewer Profile Photo Tom Giesenschlag, on Google

It was delightful. Such friendly people and so professional. I highly recommend them.

Reviewer Profile Photo kay teague, on Google

Treasure is absolutely the best!

Reviewer Profile Photo Diane Huddle, on Google

Great service all around! Joseph was professional and communicated clearly every step of the way, answering questions promptly and keeping me updated. His father was very friendly and added a warm, personal touch. Highly recommend them!"

Reviewer Profile Photo Matt & Ruthie Staley, on Google

Even though I am not currently ready to purchase hearing aids (I'm still waiting to find out what is wrong with my ear) the lady was extremely patient with me and provided me with all the information she could under the circumstances. When I am ready to get hearing aids...

Reviewer Profile Photo mike wegner, on Google

I’ve worn aides from HS (1978) Never realize how powerful they can be when you have the right person in charge. Krista Herder showed me that I could hear better! Then she moved. I thought all was lost until I went to Audible Hearing Center. Joe and Joseph are a...

Reviewer Profile Photo Maura P, on Google

Have been dealing with Audible for over twenty years because of their helpfulness, compassion and service in general. Enough said?

Reviewer Profile Photo Lewis Conner, on Google

very friendly atmosphere and everything was done very professional from getting you familiar with your hearing aids too making sure you are comfortable putting them on and answering all questions you have. Very satisfied.

Reviewer Profile Photo Leo Young, on Google

I absolutely love the service I get at Audible. They are knowledgeable and are very thorough in checking my hearing aids. I feel like they really are there to help. Not like the service we received at another office. Got the hearing aids and never heard from them once we...

Reviewer Profile Photo Sherry Payne, on Google

Friendly staff and audiologists. Today Joe Jr carefully cleaned out my earwax and then my hearing aids . It passed the Simon and Garfunkel test on my cd player!

Reviewer Profile Photo Stephen Johnson, on Google

Joseph and Shelly are wonderful. And we are very grateful for all the help they gave us

Reviewer Profile Photo Lori Berry, on Google

They were really fast and very nice when I visited’

Reviewer Profile Photo Tiffany Bradley, on Google

Friendly and knowledgeable. Just regular people. Easy to talk to, useful information not just rattling off a brochure. The kind you like to do business with.

Reviewer Profile Photo Walter Brode, on Google

Very nice and clean. Efficent and very knowledgeable.

Reviewer Profile Photo Debbie Hatchett, on Google

Audible gives great customer service—very satisfied!

Reviewer Profile Photo Debbie Britten, on Google

Great service, knowledgeable and friendly. They listen and work with you to improve your hearing experience.

Reviewer Profile Photo Bill Jacobs, on Google

The audiologist, Joseph, is friendly, prompt, and truly cares about my experience with the hearing aids. He checks the fit, comfort, answers all my questions, and gives me tips on taking care of them.

Reviewer Profile Photo diane gilliland, on Google

They are not only efficient but very caring.

Reviewer Profile Photo katrina bonner, on Google

Great service and very friendly atmosphere!

Reviewer Profile Photo SANDRA GILLAND, on Google

Had a great experience. Joseph is knowledgeable and makes everything easy to understand. Thanks for all you’ve done to get me on the road to better hearing

Reviewer Profile Photo Charlotte Angel, on Google